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The Shipping Process

  • 1. Order Placed
    Thank you! Your Bear Mattress is processed by our customer experience team and sent to production within 24 hours.
  • 2. Production
    All mattresses are made to order and ship from factory in Illinois, US.
  • 3. Shipping
    Our logistics teams make sure that your orders are on trucks and get moving. We ship with FedEx Ground and you will receive a shipping confirmation email with a tracking number within 2-4 days of placing your order.
  • 4. Delivery
    Your Bear products will usually arrive in 7-10 business days from the day you place your order. No signature is required.

Need Help Removing Your Old Mattress?

Bear has partnered with 1-800-GOT-JUNK? to offer you discounted rates on removal services for your old mattress. 1-800-GOT-JUNK? can pick up the mattress and ensure the mattress gets donated, recycled, or otherwise removed responsibly.

Try Bear Mattress For 100 Nights, Risk Free

Free shipping & hassle-free returns.

Top Shipping Questions

Can I specify a delivery date?

If you would like to change anything regarding the delivery of your Bear Sleep Products we recommend signing up for Fedex Delivery Manager. This free membership allows you to customize delivery times, request vacation holds, and even request the package to be held at a local Fedex facility for future pick up or deliver to a different address.

How long can my mattress stay in the box?

We recommend no more than 90 days from when you receive your mattress.

How much is shipping?

Shipping is always FREE when you shop with Bear!

Added costs may be applied when shipping to Hawaii, Alaska or Puerto Rico.

Do I need to be home for the delivery?

No. FedEx will drop off the mattress and our Bear sleep products right to your home. No signature is required, and no one is required to be home at the time of delivery. If you need to edit your delivery options, please visit Fedex Delivery Manager for more details.